Shipping and Returns
UK and Northern Ireland
FREE shipping on orders over £49 GBP
£6.95 shipping under £49
Method: DPD next day with Tracking
Orders placed by 1pm on weekdays will ship the same day
Orders placed on weekends will ship the next business day
FREE shipping over £130 GBP to all EU countries* Including Norway, Iceland and Switzerland (These are sent Royal Mail with tracking)
£13.95 shipping under £130
All other EU countries are sent by DPD transit time 3-7 days depending of country.
Please note, our warehouse is currently in the UK. Any EU orders maybe charged local tax and customs processing fees, which do vary per country and are out of our control.
We plan to open a European warehouse as a priority to fulfil all EU orders.
United Arab Emirates
£19.95 shipping on all orders
You’ll be notified via email prior to recurring orders being shipped.
Shipping to UK and EU as above
Cancellations must be requested 24 hours before subscription is set to renew. Cancel by emailing us at firstname.lastname@example.org or login to your personal portal.
Satisfaction Guarantee & Returns
We strive for 100% satisfaction with PR Lotion. If you are unhappy with your purchase from our website, you may contact us for a replacement or refund within 60 days. Shipping charges are non-refundable, including return shipping. Apparel and gear is non-refundable but should you have any problems with your purchase, contact us to see if we can find a fix.
*EU countries include Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, Vatican City.
***Shipping policy effective on new orders placed as of 09.02.20. Subscription orders placed prior are grandfathered in with existing shipping rates and terms but may be changed at any time through the customer portal or by emailing email@example.com. Any cancelled subscriptions that are later reactivated are subject to the current shipping policy.
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